This section provides essential information regarding the admission process to our inpatient wards.
Admission Counter
Menara Selatan, Lobby (1st Floor)
Monday – Friday
08:00 hours to 21:00 hours
Saturday
08:00 hours to 17:00 hours
Sunday and Public Holiday
0:00 hours to 17:00 hours

After Hours Admission:
Please note that for admissions occurring after 17:00 hours (5:00 PM) on weekdays, as well as on Saturdays, Sundays and Public Holidays, the admission process will be conducted at the Emergency Department.
Emergency Department
Emergency Building, Ground Floor
Monday – Sunday
All emergency admission: 24-Hours
Upon Arrival at the Ward:
- Please present your admission letter and identification documents to the nursing staff at the admission counter.
- Our team will guide you through the initial registration process and assist you with settling into your assigned bed.
- You will be provided with information regarding ward routines, visiting hours, and contact details for the nursing staff.
- Our team will conduct a preliminary assessment including vital signs monitoring and a review of your medical history.
- Please inform the nursing staff of any immediate needs or concerns you may have.
Items to Bring (if applicable):
- Personal toiletries (toothbrush, toothpaste, soap, shampoo, etc.)
- Comfortable clothing and slippers
- Any regular medications in their original packaging
- Relevant medical reports, scan films, or referral letters (if not already submitted)
- Reading materials or other personal items for comfort (optional)
During Your Ward Stay:
- Please adhere to the ward’s policies and routines including meal times and visiting hours.
- If you have any medical concerns or require assistance, please do not hesitate to contact the nursing staff via the call bell provided.
- Your medical team will conduct regular reviews of your condition and discuss your treatment plan with you.
- Please inform the nursing staff before leaving the ward area.
Discharge Process:
- Our medical team will inform you of your discharge plan.
- You will receive necessary discharge instructions including medication details, follow-up appointments, and any activity restrictions.
- Please ensure you have collected all your personal belongings before leaving.
- Our staff will assist with the discharge procedures and any necessary documentation.