UMMC to be the premier international-standard teaching hospital.
- To empower highly competent and credible human capital.
- To drive excellence in clinical research.
- To sustain a stable and resilient financial standing.
- To uphold the institution’s prestige through recognition and accreditation in education and healthcare.
- Excellence
Setting high standards in all aspects of service. - Efficiency
Managing resources wisely and optimally. - Empathy
Understanding and considering the needs of patients and the community. - Ethics
Upholding moral principles and professionalism. - Patient-Centred
Giving primary focus to the well-being of patients. - Courtesy
Providing approachable and customer-friendly service.
UMMC is committed to fully utilising the capability and potential of every resource to produce high-quality education, healthcare services, research, and administration. This policy is realised through the commitment of every staff member to continuous improvement and the implementation of the latest quality systems to meet customer demands and needs.