If you are coming to PPUM for treatment with a Guarantee Letter, here’s what you need to know:

A Guarantee Letter is a document from your company, organisation, or insurance provider confirming that your hospital expenses will be covered.

How it works:

  1. Bring your Guarantee Letter when you are admitted.
  2. Our hospital team will check the letter to make sure it’s valid and covers your treatment.
  3. You will receive care from our doctors and medical staff as needed.
  4. PPUM will prepare your hospital bill based on the services provided.
  5. The payment will usually be settled directly with the organisation or insurer that issued your Guarantee Letter.

A few friendly reminders:

  1. Make sure your Guarantee Letter is valid and signed before admission.
  2. Any extra services not covered by the letter may need to be paid by you.
  3. Providing all required documents early helps us make your admission smooth and stress-free.

We’re here to make your hospital stay as comfortable and easy as possible.