This section provides essential information regarding the admission process to our inpatient wards.

 

Admission Counter

Menara Selatan, Lobby (1st Floor)

Monday – Friday
08:00 hours to 21:00 hours

Saturday
08:00 hours to 17:00 hours

Sunday and Public Holiday
0:00 hours to 17:00 hours

After Hours Admission:

Please note that for admissions occurring after 17:00 hours (5:00 PM) on weekdays, as well as on Saturdays, Sundays and Public Holidays, the admission process will be conducted at the Emergency Department.
Emergency Department

Emergency Building, Ground Floor
Monday – Sunday
All emergency admission: 24-Hours

 

Upon Arrival at the Ward:

  1. Please present your admission letter and identification documents to the nursing staff at the admission counter.
  2. Our team will guide you through the initial registration process and assist you with settling into your assigned bed.
  3. You will be provided with information regarding ward routines, visiting hours, and contact details for the nursing staff.
  4. Our team will conduct a preliminary assessment including vital signs monitoring and a review of your medical history.
  5. Please inform the nursing staff of any immediate needs or concerns you may have.

 

Items to Bring (if applicable):

  1. Personal toiletries (toothbrush, toothpaste, soap, shampoo, etc.)
  2. Comfortable clothing and slippers
  3. Any regular medications in their original packaging
  4. Relevant medical reports, scan films, or referral letters (if not already submitted)
  5. Reading materials or other personal items for comfort (optional)

 

During Your Ward Stay:

  1. Please adhere to the ward’s policies and routines including meal times and visiting hours.
  2. If you have any medical concerns or require assistance, please do not hesitate to contact the nursing staff via the call bell provided.
  3. Your medical team will conduct regular reviews of your condition and discuss your treatment plan with you.
  4. Please inform the nursing staff before leaving the ward area.

 

Discharge Process:

  1. Our medical team will inform you of your discharge plan.
  2. You will receive necessary discharge instructions including medication details, follow-up appointments, and any activity restrictions.
  3. Please ensure you have collected all your personal belongings before leaving.
  4. Our staff will assist with the discharge procedures and any necessary documentation.